Type your question below or browse our FAQs to get quick help with common topics.
Find information about ticket types, managing your booking, changing dates, refunds, and everything you need before your visit.
For safety reasons, passengers must be at least 120cm tall to ride to ensure safety. For safety reasons children up to 13 years must be accompanied by an Adult.
If you don’t want to choose your booking date now, purchase a Gift Voucher from arrojet.com.au. Gift Vouchers are valid for 3 years from the purchase date and can be easily redeemed online. Gift to yourself, a college or friends and family. Gift vouchers are a flexible way to gift our experiences.
Yes, simply select the number of people you want to book on our website booking portal, and subject to availability we can accommodate your booking (max 28 passengers per Arro Jetboat).
We have 2 jetboats.
Our boats are purpose built for performance and comfort, so everyone gets a great view of the action. We also welcome group bookings and private charters, simply get in touch at info@arrojet.com.au to arrange your adventure.
Arro Jet offers special family pricing to make the adventure more accessible for families with children 5yrs and over. Discounts are available for bookings of 2 adults and 2 children over 5yrs and MUST be at least 120cm tall. Please check our website for current family rates. arrojet.com.au
Arro Jet does not offer transfers to our departure location. Please make your way to our departure location at the Sea World Cruise terminal, where we have free parking.
You can also catch public transport if you need. For latest public transport routes to the Sea World Cruise terminal, click here
Tickets can be easily rescheduled if you let us know more than 3 hours before your scheduled cruise. Please note this flexibility does not apply to group bookings of 10 or more passengers. To manage your booking, go to arrojet.com.au and select "Manage My Booking"